Privacy Policy
This Privacy Policy describes how VIVIN APP LDA. ("we," "our," or "us") collects, uses, and discloses information, and what choices you have regarding this information.
Company Details:
Company Name: VIVIN APP LDA.
VAT Number: PT 518 093 140
Fiscal Address: Av. Francisco Sá Carneiro, 92, 7000-757 Évora, Portugal
1. Information We Collect
We may collect and process the following types of personal data:
● Personal Identification Information: Name, email address, phone number, date of
birth.
● Technical Data: IP address, browser type, and operating system.
● Usage Data: Information about how you use our website, services, and mobile app.
● Financial Data: Payment information, transaction records.
● Cookies and Tracking Technologies: Cookies, web beacons, and other similar
technologies.
2. How We Use Your Information
We use the personal data we collect for the following purposes:
● To provide and maintain our services.
● To process your orders and payments.
● To communicate with you, including sending you updates, marketing information, and
customer service.
● To improve our website and app by analyzing usage and preferences.
● To comply with legal obligations, including tax and accounting requirements.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
● Consent: When you have given us explicit permission to process your data.
● Contractual Obligations: When processing is necessary to fulfill a contract we have
with you.
● Legal Obligations: When we are required by law to process your data.
● Legitimate Interests: When the processing is necessary for our legitimate business
interests, such as improving our services and marketing to customers.
4. Data Sharing and Disclosure
We may share your data with third parties in the following circumstances:
● Service Providers: We may share your data with service providers who assist us in
providing our services (e.g., payment processors, IT services).
● Legal Requirements: We may disclose your data to comply with applicable laws and
regulations.
● Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data
may be transferred as part of that transaction.
5. International Data Transfers
If we transfer your personal data outside of the European Economic Area (EEA), we will ensure
that appropriate safeguards are in place to protect your privacy rights, in accordance with the
General Data Protection Regulation (GDPR).
6. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this
Privacy Policy, unless a longer retention period is required by law.
7. Your Rights
Under the GDPR, you have the following rights:
● Right of Access: You have the right to request access to the personal data we hold
about you.
● Right to Rectification: You can request correction of any inaccurate or incomplete data.
● Right to Erasure: You may request the deletion of your personal data under certain
circumstances.
● Right to Restriction of Processing: You have the right to request that we limit the
processing of your personal data.
● Right to Data Portability: You can request a copy of your data in a commonly used
format.
● Right to Object: You may object to the processing of your data for certain purposes,
such as direct marketing.
● Right to Withdraw Consent: You can withdraw your consent at any time, where
processing is based on consent.
To exercise any of these rights, please contact us at info@vivin.app.
8. Security of Your Data
We take appropriate technical and organizational measures to ensure the security of your
personal data and protect it from unauthorized access, loss, or destruction.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data,
please contact us at:
VIVIN APP LDA.
Email: info@vivin.app