Manage maintenance requests at scale
Centralized ticket management, vendor coordination, priority tracking, and cost control. Keep tenants happy with fast response times.
Real Results
Faster resolution, happier tenants
Faster response time
Saved per month
Higher tenant satisfaction
Cost visibility
Features
Everything you need
Comprehensive maintenance management from request to resolution.
Centralized Request Management
All maintenance requests in one dashboard. Track status, priority, and assignment from creation to resolution.
Vendor Coordination
Assign work orders to vendors, track completion, and manage vendor payments. Built-in vendor directory.
Photo Documentation
Tenants attach photos when submitting requests. Before/after documentation for every repair.
Cost Tracking & Budgeting
Track repair costs per property, room, or category. Set maintenance budgets and get alerts.
Preventive Scheduling
Schedule recurring maintenance tasks like HVAC inspections, pest control, and safety checks. Never miss a preventive maintenance cycle.
SLA Performance
Monitor response times, resolution rates, and vendor performance against SLA targets. Identify bottlenecks and improve tenant satisfaction.
How it works
Tenant reports issue
Tenants submit requests with photos and descriptions from the Tenant Portal.
Team assigns & tracks
Assign to vendors, set priority, and track SLA compliance in real time.
Issue resolved
Vendor completes work, tenant confirms resolution, and costs are tracked automatically.
Tenants report issues directly in the app. We resolve tickets 3x faster than before.