Vivin app lda. ("VIVIN", "we", "us" or "our") uses cookies and similar tracking technologies on the website www.vivin.app and the VIVIN platform (collectively, the "Services"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

1. What Are Cookies

Cookies are small text files placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work efficiently, provide a better user experience, and supply information to the website owners.

Similar technologies include web beacons, pixels, and local storage, which function in a comparable way. References to "cookies" in this policy include all such technologies.

2. Types of Cookies We Use

2.1 Strictly Necessary Cookies

These cookies are essential for the Services to function and cannot be disabled. They are usually set in response to actions you take, such as logging in, setting privacy preferences, or filling in forms.

Cookie	Purpose	Duration
session_id	Maintains your authenticated session	Session
csrf_token	Security: prevents cross-site request forgery	Session
cookie_consent	Stores your cookie preferences	12 months

2.2 Analytics Cookies

These cookies help us understand how visitors interact with the Services by collecting and reporting information anonymously. This data helps us improve the platform's performance and user experience.

Cookie	Purpose	Duration
_ga	Google Analytics: distinguishes unique users	2 years
_ga_*	Google Analytics: maintains session state	2 years
_gid	Google Analytics: distinguishes users	24 hours

2.3 Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your language preference or region.

Cookie	Purpose	Duration
lang	Stores your preferred language	12 months
theme	Stores your display preferences	12 months

2.4 Marketing Cookies

These cookies may be set by our advertising partners to build a profile of your interests and show you relevant ads on other sites. We only use marketing cookies with your explicit consent.

Cookie	Purpose	Duration
_fbp	Facebook: identifies browsers for ad delivery	3 months
_gcl_au	Google Ads: conversion tracking	3 months

3. Your Choices

When you first visit the Services, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can change your preferences at any time.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies. However, if you block strictly necessary cookies, some parts of the Services may not function properly.

Chrome: Settings > Privacy and Security > Cookies
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and Website Data
Edge: Settings > Cookies and Site Permissions

Opt Out of Analytics

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. The relevant third parties' privacy policies govern the use of such cookies:

Google Analytics - policies.google.com/privacy
Facebook/Meta - facebook.com/privacy
Stripe (payment processing) - stripe.com/privacy

5. Data Retention

Cookie lifetimes vary as described in the tables above. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified or until you delete them manually.

6. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. The "Last updated" date at the top of this page indicates when the policy was last revised.

7. Contact

For any questions about our use of cookies:

Vivin app lda.
Avenida Francisco Sá Carneiro 92
7000‑757 Évora, Portugal
Email: privacy@vivin.app